Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact backroadsapparel@yahoo.com to start the return process.

Additional non-returnable items:
Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please send your item back to the following addresss:
Back Roads Apparel
PO Box 640
Slaughter, LA 70777

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
If you need to exchange an item it please see the returns section of this policy for requirements on condition of item and shipping section for policy on shipping cost. You may send us an email at backroadsapparel@yahoo.com with any questions and send your item to: P.O. Box 640, Slaughter Louisiana US 70777.

Shipping
To return your product, you should mail your product to: P.O. Box 640, Slaughter LA 70777

You will be responsible for paying for your own shipping costs for returning your item as well as shipping cost for us to ship your new item to you. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.